Making a booking with us is easy! Our online booking system makes everything much more simple and convenient for you! Simply enter details of your home and we will do the rest. Start your booking here.

We recommend all of our professionals to arrive at least 10 minutes before the scheduled booking time to ensure that they will be ready to start right on time.

Payment occurs on the morning of the clean and your credit card will be charged ONLY then.

First-time customers will not be able to request a specific Domi professional.

However, returning customers will be able to request a preferred cleaner via their client dashboard.

Please note that if you request a specific cleaner, the availabilities for your next clean may not be as broad because it is restricted to when your particular cleaner is available.

You can cancel your booking through your client dashboard.

Please note that if you cancel within 48 hrs a cancelation fee of $30 will be incurred and within 24 hours $50.00 will be charged. As you can appreciate the cleaners are booked for your cleans and lose work due to last minute cancelations.

You can edit your booking through your client dashboard.

Please note that you must edit your booking at least 24 hours prior to the start time of your booking, or a $30 penalty fee will be incurred.

To redeem a discount code, you can enter it during the checkout process in the Discount Code box. Please note that some discounts are valid for first-time customers only or may have expired.

In the rare event that you are not 100% satisfied with the job, please contact us so we can make it right for you. We will offer to the same Domi professional back to ensure that you are satisfied with the standard of our service. They will ONLY address what was missing, they will not re-clean your entire apartment. In the event that you are not satisfied with your clean, Domi Cleaner’ policy’ to send the same cleaner back (a re-clean for the areas missed) within 5 days of the clean. The re-clean is only to address any areas missed and I understand that I need to email photographs of the missed areas to book@domicleaner.com within 48 hours.

Depending on your location, the hours that we are available to clean changes. In order to check, simply going to our booking process here, enter your address and proceed to the ‘Date and Time’ page. All of the available dates and times that we are available to clean your home will be shown there. Usually, you will be able to schedule a Domi Cleaner clean to take place any time between 7am and 6pm, 6 days a week. Our customer support line operates from 7am – 6pm, 5 days a week.